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Shipping Details - Advanced Auto Services - Brought to you By - Foxs Family Enterprise Ltd

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Shipping Details

5. Delivery of Goods
We can only deliver to addresses within the United Kingdom. For deliveries to non-mainland UK addresses and certain remote locations, eg Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands there may be an additional surcharge imposed by our carriers and a slightly longer delivery lead-time. The charge will be shown clearly during the checkout process. Where Free Delivery is offered on selected products carrier surcharges will still apply to orders delivered to included postcodes. Goods can be delivered either to your home address, to an alternative address or to your work. We regret we are not able to deliver to the Channel Islands.
Your order will be delivered either by Royal Mail, Royal Mail Recorded Delivery or by courier. A signature is required for all Royal Mail Recorded Delivery and courier deliveries.
If your order contains more than one product the individual products may, on occasions, be sent on multiple dispatches at no extra charge.

5A DELIVERY CHARGES
The delivery charge for each item is listed on the product detail page underneath the ‘Add to Basket’ button. When you add products to your shopping basket the appropriate charge will be added automatically. All delivery charges will be shown clearly throughout the checkout process.
We make every effort to keep our delivery charges as low as possible The delivery charge depends on the size and weight of the product ordered and the delivery service option you choose.
You can choose from our Standard Delivery Service or Flexible Delivery Options.

5B DELIVERY TIMES
You can choose from our Standard Delivery Service or Flexible Delivery Options.
Standard delivery of stocked items is normally within 5 working days. Delivery times are calculated in working days – ie Monday to Friday inclusive (working days does not include weekends or National Bank Holidays). In case of Bank Holidays please allow an extra 2 working days.
Some items are delivered directly to you from the manufacturer and may incur a longer delivery lead-time. This is clearly shown on the product detail page.
For Next Day Delivery, orders must be placed by 4pm.
Your order will be delivered either by Royal Mail, Royal Mail Recorded Delivery or by courier. A signature is required for all Royal Mail Recorded Delivery and courier deliveries. Goods delivered by courier should arrive between 9am and 5pm, however, our couriers may attempt delivery outside these hours, up to 9pm Monday to Friday. All courier deliveries must be signed for. If you are out when the courier arrives the courier will leave a card with the contact number for you to call to arrange a suitable time for delivery or for you to collect the goods from the local depot.
Deliveries to non-mainland UK or remote locations may take longer.
Please note that if your order is made up of a combination of items, deliveries may, on occasions be made separately.
Risk in the goods will pass to you on delivery.
We reserve the right to alter or amend delivery times in exceptional circumstances.
We do everything we can to meet the delivery times specified in this section, however, occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. Unfortunately we can not be held accountable for delays that occur as a result of our couriers or any other events. If an item is delivered later than expected and you no longer wish to keep the item, this will be treated as an unwanted item, and the terms detailed in section 6 will be applied.
Delivery times quoted above can vary depending on stock availability and delivery location.

8. Undelivered Items 
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Advanced Auto Mods shall be under no liability for any delay or failure to deliver the products within estimated timescales. Risk of loss and damage of items passes to you on the date when the items are delivered or on the date of first attempted delivery by us. The customer must inform us within 15 working days from the date of dispatch if an item has not arrived. If this is not the case, we are unable to grant any request for a replacement or refund.

 

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